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Policies & charters


Ethics & Governance

Governance Memorandum


In this document you will find Belfius’ governance structure, the internal rules of the Board of Directors, our committees, the Management Board and all important information related to our corporate governance.


Human Rights Policy


Respecting and protecting human rights are fundamental conditions for being Meaningful & Inspiring - for our customers, our employees and for society at large. Our human rights policy is inextricably linked to our ambition to bolster our position as both a sustainable and ethical bank.


Anti-Bribery Policy


As a locally anchored relationship bank and insurer Belfius communicates clearly and transparently to all stakeholders also in the field of taxation.


Anti-Fraud Policy


Fraud is a criminal offence. It has no place in society in general nor in the financial sector in particular. Belfius therefore has set up an anti-fraud risk management to limit the risk of fraud and to protect the interest of Belfius, those of its employees, customers and other stakeholders.


Anti-Money Laundering Policy


Belfius is committed to high standards of anti-money laundering (AML) / counter the financing of  terrorism (CFT) compliance, and requires management, employees and subsidiaries to adhere to these standards in preventing the use of its products and services for money laundering and terrorism financing purposes. The general framework with Belfius for the fight against anti-money laundering and financing of terrorism is established in a Anti-Money Laundering Policy.


Sustainability Code of Conduct for suppliers


Belfius is committed to implementing a policy that is focused on sustainable enterprise and corporate social responsibility. Belfius also applies its own integrity policy within its organisation. A number of the commitments and obligations that Belfius imposes on itself, it also imposes on its suppliers.


Tax Policy


As a locally anchored relationship bank and insurer Belfius communicates clearly and transparently to all stakeholders also in the field of taxation.


Patriot Act


Certification to be completed by any foreign bank that maintains a correspondent account with any U.S. bank or U.S. broker-dealer in securities.


Customer Acceptance Policy


This document specifies the customers with whom Belfius can and wants to develop a strong and personalised commercial relationship through an open and honest approach.



Business Activities

Transition Acceleration Policy (TAP) 


ESG sector criteria applied to Belfius’ activities


Climate and environmental policy (CEP)

A groupwide commitment to tackle climate change and protect the environment


Policy regarding sustainable investing and the management of sustainability risks and adverse impacts

The management of sustainability risks is embedded in the investment processes of Belfius entities. You will find the various policy texts here.




Privacy Charter


Using customer data must always be weighed up in the light of protecting customer privacy.




Code of conduct


The Code of Conduct is a guide for everyone who works for and with Belfius as they strive to achieve a working attitude that is honest and ethical. 


Whistleblowing Policy


A specific and ultimate internal alarm system for reporting violations.


Anti-Discrimination Policy


Unauthorised discrimination against people for personal characteristics such as their gender, colour of their skin, age, disability or sexual orientation has no place in the corporate culture at Belfius.


ESG and remuneration


Belfius has integrated sustainability criteria into the objectives of its senior management.


Health & Safety Policy


Providing a healthy and safe working environment that guarantees physical and mental health is one of our main responsibilities.