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Policies & charters

Corporate Governance Charter

In this document you will find Belfius’ governance structure, the internal rules of the Board of Directors, our committees, the Management Board and all important documents related to our corporate governance.

Customer Acceptance Policy

This document specifies the customers with whom Belfius can and wants to develop a strong and personalised commercial relationship through an open and honest approach.

Code of conduct

The Code of Conduct is a guide for everyone who works for and with Belfius as they strive to achieve a working attitude that is honest and ethical. 

Anti-Discrimination Policy

Unauthorised discrimination against people for personal characteristics such as their gender, colour of their skin, age, disability or sexual orientation has no place in the corporate culture at Belfius.

Ethics Charter regarding relations with suppliers

Belfius is committed to implementing a policy that is focused on sustainable enterprise and corporate social responsibility. Belfius also applies its own integrity policy within its organisation. A number of the commitments and obligations that Belfius imposes on itself, it also imposes on its suppliers.

Privacy Charter

Using customer data must always be weighed up in the light of protecting customer privacy.

Arms Sector Policy

Belfius Bank and the arms industry.

Agricultural commodities Policy

Belfius does not want to promote investments that involve speculation on food prices.

Tax Policy

As a locally anchored relationship bank and insurer Belfius communicates clearly and transparently to all stakeholders also in the field of taxation.

Anti-Bribery Policy

As a locally anchored relationship bank and insurer Belfius communicates clearly and transparently to all stakeholders also in the field of taxation.

Anti-Money Laundering Policy

Belfius is committed to high standards of anti-money laundering (AML) / counter the financing of  terrorism (CFT) compliance, and requires management, employees and subsidiaries to adhere to these standards in preventing the use of its products and services for money laundering and terrorism financing purposes. The general framework with Belfius for the fight against anti-money laundering and financing of terrorism is established in a Anti-Money Laundering Policy.

Whistleblowing Policy

A specific and ultimate internal alarm system for reporting violations.

Patriot Act

Certification to be completed by any foreign bank that maintains a correspondent account with any U.S. bank or U.S. broker-dealer in securities.