Belfius is a Belgian bank-insurer serving all segments of the Belgian economy, including
the retail, SME, public sector and corporate markets.
As
of
31
December
2021,
it
was
the
second
largest
retail
bank-insurer
in
Belgium
,
with
more
than
3.7
million
customers;
the
third
largest
bank
for
SMEs,
with
approximately
0.35
million
professional
customers;
the
largest
bank
in
the
public
sector,
with
almost
100%
penetration;
and
the
third
largest
bank
for
corporates,
serving
approximately
50%
of
the
Belgian
market
of
companies
with
a
turnover
equal
to
or
above
EUR
10
million.
Belfius
serves
approximately
30%
of
Belfius’
integrated
business
model
is
based
on
creating
and
leveraging
synergies
across
these
client
segments,
as
well
as
its
products
and
businesses.
Belfius
organises
its
commercial
activities
into
its
Individuals
segment
and
Entrepreneurs,
Enterprises
&
Public
segment.
individuals
a
comprehensive
range
of
retail,
private
banking,
wealth
management
and
insurance
products
and
services.
Belfius
Bank
serves
its
3.4
million
customers
through
its
integrated
omni-channel
distribution
network,
which
includes
527
branches,
its
modern
interaction
platform
Belfius
Connect,
and
a
large
number
of
automatised
self-banking
machines.
Belfius
has
also
been
developing
a
and
,
with
over
1.79
million
active
mobile
users.
,
a
subsidiary
of
Belfius
Bank,
offers
insurance
products
to
its
custom-
ers
through
the
Belfius
Bank
branches
and
multi-channel
distribution
network,
through
the
tied
agent
network
of
DVV
insurance,
as
well
as
through
Corona
Direct
Insurance.
Through
its
Elantis
and
DVV
brands,
Belfius
Insurance
also
offers
mortgage
loans
and
consumer
loans
to
its
customers.
2.
Entrepreneurs,
Enterprises
&
Public
The
Business
segment
brings
together
the
self-employed,
the
liberal
professions
(a.o.
lawyers,
doctors,
accountants,
etc..)
and
the
SMEs
with
a
turnover
up
to
EUR
10
million.
This
segment
is
mainly
served
by
our
branch
network.
Belfius’
activities
are
focused
on
large-
and
medium-sized
corporates
which
have
a
decision-making
centre
in
Belgium
as
well
as
corporates
offering
services
to
Our
At
the
end
of
2021,
Belfius’
operations
provided
employment
for
6,531
staff
members,
and
there
were
approxi-
mately
3,400
persons
working
in
the
Bank’s
and
Insurer’s
independent
networks.
Belfius
offers
services
to
the
Belgian
public
and
social
sectors
schools,
universities
and
retirement
homes).
It
provides
these
clients
with
a
wide
and
integrated
range
of
products
and
services,
including
credit
lending,
treasury
management,
insurance
products,
financial
markets
products
and
financial
IT
tools.
also
sells
insurance
products
to
its
public
and
social
sector
clients.
Specific
life
insurance
solutions
are
offered,
especially
pension
insurance
in
the
first
and
second
pension
pillars
for
civil
servants
and
investment
products
in
Branch
26
(life
insurance
with
a
capital
guarantee
and
guaranteed
minimum
return,
to
which
a
variable
profit
participation
feature
may
be
added).
Finally,
the
development
of
the
insurance
policies
specifically
dedicated
to
the
“Business”
segment
is
one
of
the
strategic
devel-
opment
axes
for
both
Life
and
Non-Life
segments.
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